Your First and Last Name

The Address where the job was performed?

What is your email address?

How were you referred to Total Comfort Systems?

What was the purpose of your call or visit?

Was our customer service staff courteous and helpful over the phone?

Did our "Comfort Consultant" (Sale Representative) take the time to understand your needs?

Did the "Comfort Consultant" take the time to understand your needs?

Was your "Comfort Consultant" knowledgeable about your options?

Did your "Comfort Consultant" explain equipment and labor warranties?

Did our technicians or installers have a professional appearance (personnel/vehicles/etc.)?

Did the Representative that came out take time to understand your needs?

Did our technician or installer answer any of your questions or concerns?

Did our technician or installer explain the operation of your system?

Did the technician or installer explain the operation and maintenance of your system(s)?

Did our technician or installer clean up when finished?

Would you like to add a testimonial statement for our happy customer list?

How likely would you recommend us to a friend or colleague?

Is there anyting you would like to share that would further improve our service?